The Red Drop Ltd is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information in connection with our at-home blood testing and advice service.

  1. Collection of Personal Information

We collect personal information from you when you register for our service, order a blood test kit, and communicate with us through our website or customer support channels. This information may include your name, address, email address, phone number, payment information, and test results.

  1. Use of Personal Information

We use your personal information to provide our at-home blood testing and advice service to you. This includes processing your orders for test kits, collecting and analyzing your blood samples, and providing you with the results of the test and advice based on the results. We may also use your personal information to improve our service, develop new products, and conduct research.

  1. Disclosure of Personal Information

We may disclose your personal information to our partnering laboratories for the purpose of providing our service to you. We may also disclose your personal information to our service providers who assist us with processing orders, analyzing data, and providing customer support. We do not sell or rent your personal information to any third parties. We may disclose your personal information if required by law or in connection with a legal proceeding.

  1. Anonymous Data

We may collect and use anonymous data for data processing and research purposes. Anonymous data cannot be used to identify you personally.

  1. Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is completely secure, and we cannot guarantee the security of your personal information.

  1. Your Rights

You have the right to access, correct, or delete your personal information that we have collected from you. You may also withdraw your consent for us to use your personal information at any time. To exercise these rights, please contact us using the contact information provided below.

  1. Children’s Privacy

Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

  1. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website, and your continued use of our service after the posting of any changes constitutes your acceptance of the revised privacy policy.

  1. Contact Us

If you have any questions or concerns about our privacy policy or how we collect, use, or disclose your personal information, please contact us at:

The Red Drop Ltd, Gatcombe House, Copnor Rd PO3 5EJ, Portsmouth, United Kingdom