TERMS & CONDITIONS OF THE SERVICE

Welcome to The Red Drop. Please read these terms and conditions carefully before using our service. By using our service, you agree to be bound by these terms and conditions.

Description of Service
Our at-home blood testing and advice service allows you to order a blood test kit, collect a blood sample at home, and send it to our partner laboratory for testing. We will provide you with the results of the test and offer advice based on the results. The service is not intended to replace the advice of a healthcare professional and should not be used to diagnose or treat any medical condition.

Eligibility
Our service is only available to individuals who are 18 years or older. By using our service, you represent and warrant that you are 18 years or older.

Ordering a Test Kit
To order a test kit, you must create an account on our website and provide accurate and complete information about yourself, including your name, address, and payment information. By ordering a test kit, you agree to pay the applicable fees for the service.

Collecting a Blood Sample
When you receive the test kit, you must follow the instructions carefully to collect a blood sample. You must use the provided lancet device to prick your finger and collect the required amount of blood. You must also properly package and send the blood sample to our partner laboratory for testing. We are not responsible for any errors or inaccuracies in the test results due to improper collection or handling of the blood sample.

Test Results and Advice
We will provide you with the results of the blood test and offer advice based on the results. Our advice is for informational purposes only and should not be used to diagnose or treat any medical condition. You should always consult with a healthcare professional for any medical concerns. It is your duty to inform your doctor about any abnormal results, and we do not carry any responsibility for your failure to do so.

Privacy
We take your privacy seriously and will only use your personal information in accordance with our Privacy Policy. By using our service, you consent to our collection and use of your personal information as described in our Privacy Policy. The data collected, including registration form and test results, remains anonymous. It will only be used by us or our partnering laboratories to deliver the service to you. Anonymous data might be used for data processing for research purposes. None of the personal information will be passed on to any other third party, including your doctor.

Limitation of Liability
Our at-home blood testing and advice service is provided “as is” without any warranties, express or implied. We will not be liable for any damages, including but not limited to, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our service.

Indemnification
You agree to indemnify and hold harmless The Red Drop Ltd, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of or in connection with your use of our service.

Changes to the Terms and Conditions
We reserve the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our service after the posting of any changes constitutes your acceptance of the revised terms and conditions.

Governing Law and Jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of the jurisdiction in which The Red Drop Ltd is located. Any disputes arising out of or in connection with these terms and conditions